Free delivery on orders over £0
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Free delivery on orders over £0
Headlane Ltd (t/a 2repair.parts) Last updated: 11/02/2026
At 2repair.parts, we want to ensure you have the right components for your repair. This policy is designed to be compliant with the UK Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.
Under the Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving your goods without giving a reason.
If your item is faulty, or was damaged in transit, the following terms apply under the Consumer Rights Act 2015:
If a part is found to be defective within 30 days of delivery, you are entitled to a full refund, repair, or replacement.
If a fault develops after 30 days, we reserve the right to repair or replace the item. If we cannot do so, you may be entitled to a partial or full refund.
Important Note for Technicians: We strongly recommend "dry-testing" all screens and parts before full installation. Removing warranty seals or adhesive backings prior to testing may void your warranty if the part is later found to be defective.
All our phone parts come with a 12-Month warranty against manufacturing defects.
What is NOT covered:
To initiate a return, please follow these steps:
We recommend using a Tracked Service. We are not responsible for returns lost in transit.
Once your return is received and inspected:
If you are purchasing as a trade/business customer, the Consumer Contracts Regulations (14-day cooling-off period) do not apply. Faulty goods are still covered under the terms of our trade warranty agreement.
For any questions regarding your return, please contact:
